Understanding the CBP Scam: Protect Yourself from Fraud

In today’s digital age, scams are increasingly sophisticated, preying on unsuspecting individuals through various means, including phone calls. Recently, the U.S. Customs and Border Protection (CBP) agency issued a scam alert to warn the public about fraudulent calls from individuals impersonating CBP officers or Border Patrol agents. These scammers demand payment from victims, creating a climate of fear and confusion. This article will summarize the key points of the CBP’s warning, explain how these scams operate, and provide tips on how to recognize and report them.

The Nature of the Scam

The CBP has clearly stated that they do not solicit money over the phone. If you receive a call from someone claiming to be a CBP officer or a Border Patrol agent demanding payment, it is crucial to hang up immediately. This type of scam is designed to manipulate individuals into providing personal information or making payments under false pretenses.

How the Scam Works

Scammers typically utilize tactics that instill fear or urgency. They may claim that you owe money related to immigration issues, customs fees, or even legal matters. Some common techniques include:

• Threats of Arrest: Scammers may threaten victims with arrest if they do not comply with their demands for payment. This tactic aims to create panic and prompt quick action.
• Impersonation of Authority: By pretending to be law enforcement officials, scammers exploit the trust and authority associated with government agencies. This makes it more likely for victims to believe their claims.
• Request for Personal Information: Scammers may ask for sensitive details such as Social Security numbers, bank account information, or credit card details, which can lead to identity theft.
  

  Recognizing the Signs of a Scam
  

  To protect yourself from falling victim to such scams, it’s essential to recognize the signs:

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  1. Unsolicited Calls: If you receive an unexpected call from someone claiming to be from CBP or any law enforcement agency, be cautious.
  2. Payment Demands: Legitimate government agencies do not ask for payment over the phone, especially in the form of gift cards or wire transfers.
  3. Urgency and Threats: Scammers often create a sense of urgency. If the caller threatens immediate consequences, it is likely a scam.
  4. Poor Grammar and Language: Many scammers may not have a good command of English, and their speech may contain grammatical errors or awkward phrasing.
     

     Steps to Take If You Encounter a Scam
     

     If you suspect that you’ve been targeted by a scam, follow these steps:

• Do Not Engage: Hang up the phone. Engaging with the scammer can lead to further harassment.
• Verify the Caller: If the caller claims to be from CBP, hang up and contact the agency directly through their official website or phone number to verify the legitimacy of the call.
• Report the Scam: Report the incident to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov, and also notify CBP through their official channels.
• Educate Yourself and Others: Stay informed about common scams and share this information with friends and family to help protect them.
  

  Resources for More Information
  

  The CBP has provided additional resources for individuals seeking more information about this scam and others. You can find comprehensive details on their official website or follow their social media channels for the latest updates and alerts.

  Conclusion
  

  Scams impersonating government officials are a serious threat, and it is essential to stay informed and vigilant. By understanding the tactics used by scammers and recognizing the signs of fraudulent activity, you can protect yourself and your loved ones from falling victim to these crimes. Always remember that legitimate government agencies, including the CBP, do not solicit payments over the phone. If you ever have doubts about a call, do not hesitate to verify its authenticity. Stay safe and informed!

  For more information about this particular scam, visit the CBP’s official notice here.

SCAM ALERT
If you receive a call from someone claiming to be a CBP officer or Border Patrol agent demanding payment from you, hang up: it’s a scam.

CBP does NOT solicit money over the phone.

Learn more about this scam https://t.co/Vx0n9KADs9 pic.twitter.com/ODDXWfUFA9

— CBP (@CBP) June 28, 2025

SCAM ALERT

If you’ve ever received a phone call from someone claiming to be a CBP officer or a Border Patrol agent demanding payment, you might have felt a rush of anxiety. You’re not alone! Many people have fallen victim to this type of scam, and it’s crucial to recognize the signs and know how to protect yourself. The U.S. Customs and Border Protection (CBP) recently issued a warning, stating clearly: “If you receive a call from someone claiming to be a CBP officer or Border Patrol agent demanding payment from you, hang up: it’s a scam.”

It’s important to understand that the CBP does NOT solicit money over the phone. If you ever find yourself in this situation, your best bet is to simply hang up. But why are these scams so prevalent, and how can you spot one?

Understanding the Scam

Scammers have become increasingly sophisticated, often using tactics that make them seem legitimate. The scam involves someone calling you and claiming to be a CBP officer or Border Patrol agent. They might say that you owe money for some violation or that you need to confirm your identity. It’s distressing, right? The urgency in their voice can make it hard to think straight, which is exactly what they want.

These scammers often use caller ID spoofing, making it appear as if the call is coming from a legitimate government number. This technique can catch anyone off guard. The goal is to instill fear and urgency, prompting you to make a hasty decision—like providing personal information or sending money.

If you want to learn more about this scam, you can check out the full report on the official [CBP website](https://www.cbp.gov/newsroom/local-media-release/cbp-warns-against-phone-scams).

Recognizing Red Flags

So, how do you know if a call is a scam? Here are some key red flags to watch out for:

1. **Demand for Immediate Payment**: Legitimate government agencies will never demand immediate payment over the phone. If the caller is insisting that you pay right away, it’s a scam.

2. **Pressure Tactics**: Scammers often create a false sense of urgency. They might say that you will be arrested if you don’t pay immediately. It’s crucial to take a step back and think rationally.

3. **Request for Personal Information**: Be wary of anyone asking for sensitive information like your Social Security number or bank details. Legitimate agencies already have this information and won’t ask for it over the phone.

4. **Unsolicited Calls**: If you didn’t initiate the call, be cautious. If it’s a legitimate matter, they would likely send you a written notice first.

5. **Inconsistent Details**: If the caller can’t provide specific details about your alleged violation or the agency they represent, it’s a good indication that something is off.

What to Do If You Receive a Scam Call

If you find yourself on the receiving end of one of these scam calls, don’t panic! Here’s what you should do:

1. **Hang Up**: As mentioned, the first and most important step is to hang up the phone. Don’t engage with the caller.

2. **Do Your Research**: If you’re unsure whether the call was legitimate, look up the number for the CBP or Border Patrol and call them directly. They can verify if there’s any reason for concern.

3. **Report the Scam**: It’s essential to report these scams to the authorities. You can report it to the [Federal Trade Commission (FTC)](https://reportfraud.ftc.gov/) or your local law enforcement agency. This helps them track and combat these scams.

4. **Spread the Word**: Let your friends and family know about these scams. The more people are aware, the less likely they are to fall victim.

Why Do Scams Like This Happen?

It’s baffling, isn’t it? Why do people resort to scamming others? Unfortunately, the reality is that scams thrive in times of uncertainty and fear. Economic hardships, like those experienced during a recession or a pandemic, can drive individuals to desperate measures. Scammers often prey on vulnerable populations, using fear and confusion as their weapons.

Moreover, the anonymity that comes with phone calls and online communication makes it easier for scammers to operate without fear of getting caught. This is why it’s so important to remain vigilant and informed.

Stay Informed and Educated

Knowledge is your best defense against scams. The more you know, the less likely you will fall for these tactics. Follow trusted sources for updates on common scams, and educate yourself about what to look for. The CBP regularly updates its website and social media channels with the latest information on scams and how to avoid them. For more information, visit the [CBP’s official website](https://www.cbp.gov).

Additionally, consider signing up for local community alerts or newsletters. These can provide timely information on scams targeting your area.

Protect Your Personal Information

Always be cautious about sharing your personal information, especially over the phone. If someone calls you asking for your Social Security number, bank account details, or any other sensitive information, consider it a red flag.

Use strong passwords for online accounts and enable two-factor authentication whenever possible. This adds an extra layer of security to your information.

Conclusion

Scams like the one involving fake CBP officers or Border Patrol agents are becoming increasingly common, and it’s essential to stay informed. Remember, if you receive a call demanding payment from someone claiming to be from the CBP, hang up immediately—it’s a scam! Always verify any communications you receive and never provide personal information over the phone unless you are certain of the caller’s identity.

By staying informed and vigilant, you can protect yourself and help others avoid falling victim to these scams. If you have any doubts or feel uneasy about a call, trust your instincts. Hang up, do your research, and report any suspicious activity. Together, we can fight back against scammers and protect our communities.