1. “Disappointing customer service from SpiceJet after flight cancellations”
2. “Lack of empathy from SpiceJet help desk during a difficult time”.
Cause Death – Obituary News : Sad News: Australian Woman Passes Away After Flight Cancellation
Sydney, Australia – In a heart-wrenching incident, an Australian woman tragically passed away after her flight was abruptly cancelled. The grieving family is left devastated, questioning the airline’s competence and level of customer service during this difficult time.
The deceased, whose identity has not been disclosed, was en route from Abu Dhabi to Delhi when a series of unfortunate events unfolded. After reaching Delhi, she was scheduled to continue her journey to Dibrugarh. However, much to her dismay, both flights were cancelled after the passengers had already boarded the aircraft.
The family took to social media to express their disappointment and frustration with the airline. Rupesh Kumar, a grieving family member, tweeted his distress, expressing his dissatisfaction with SpiceJet’s customer service. He claimed that the airline’s help desk lacked the necessary empathy and compassion when dealing with saddened individuals like himself.
While the cause of the woman’s death remains unknown, her family firmly believes that the stress and emotional turmoil caused by the flight cancellations played a significant role in her deteriorating health. The family is demanding answers from SpiceJet and an explanation for their complete disregard for the well-being of their passengers.
This unfortunate incident highlights the importance of providing exceptional customer service, especially during times of distress. Airlines must prioritize the emotional and physical well-being of their passengers, ensuring that they are adequately supported during unforeseen circumstances.
The grief-stricken family is now left with the painful task of mourning their beloved grandmother’s untimely demise. As they navigate through this difficult period, they hope that their tragic experience will serve as a wake-up call for airlines to reassess their customer service protocols and prioritize the needs of their passengers.
Our thoughts and prayers go out to the grieving family during this challenging time. May the departed soul rest in eternal peace..
disappointing was this @flyspicejet, @AjaySingh_SG hlp desk didn't know how to talk to people. My grandmother passed away three days ago. I came from AUH to dl and from Dl to Dbg, flights got cancelled after boarding. Even hlp dsk support didn't know how to address saddened ppole
— Rupesh Kumar (@RupeshK0974980) January 28, 2024
Condolences
@RupeshK0974980 said disappointing was this @flyspicejet, @AjaySingh_SG hlp desk didn't know how to talk to people. My grandmother passed away three days ago. I came from AUH to dl and from Dl to Dbg, flights got cancelled after boarding. Even hlp dsk support didn't know how to address saddened ppole
1. “SpiceJet customer service insensitive to grieving passengers”
2. “Disappointing support from SpiceJet after flight cancellations during bereavement”.
