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Steamist Recalls 5,000 Tilt-Up Bath & Shower Seats Due to Safety Concerns
Steamist, a leading manufacturer of bath and shower products, has issued a recall for approximately 5,000 tilt-up bath and shower seats. The decision comes after receiving dozens of reports of the seat breaking, including four incidents resulting in injuries. The company is taking swift action to address these safety concerns and ensure the well-being of its customers.
The Safety Concerns
The tilt-up bath and shower seats in question are designed to provide a convenient and comfortable seating option for individuals with mobility issues. However, it has been determined that a defect in the manufacturing process may cause the seats to break unexpectedly, posing a risk of injury to users.
Reports of Injuries
Since the release of these seats, Steamist has received reports of several incidents where the seat broke while in use, leading to injuries. Four individuals have already suffered harm as a result of these incidents. The injuries range from minor cuts and bruises to more serious sprains and strains. Steamist is deeply concerned about these incidents and is committed to taking immediate action to rectify the situation.
The Recall Process
Steamist is working closely with the U.S. Consumer Product Safety Commission (CPSC) to execute a voluntary recall of the affected bath and shower seats. The company has stopped the production and distribution of these seats and is urging customers who have purchased them to discontinue use immediately. Steamist is offering a full refund or replacement for all affected customers.
Customer Safety is a Top Priority
Steamist has always prioritized the safety and satisfaction of its customers. The company is deeply committed to manufacturing high-quality products that meet rigorous safety standards. In light of these incidents, Steamist is conducting a thorough investigation to identify the root cause of the defect and implement necessary measures to prevent similar issues in the future.
Contact Steamist for Assistance
Customers who have purchased the affected tilt-up bath and shower seats are encouraged to contact Steamist directly for further assistance. The company has dedicated customer support representatives available to address any concerns or questions regarding the recall process and provide guidance on how to obtain a refund or replacement.
Learn More About the Recall
For more information about the recall, customers can visit the official Steamist website or contact the company’s customer support hotline. Steamist is committed to keeping its customers informed about the progress of the recall and any additional steps that may be necessary to ensure their safety.
Conclusion
Steamist’s decision to recall the 5,000 tilt-up bath and shower seats demonstrates their commitment to customer safety and satisfaction. By promptly addressing these safety concerns, the company is taking responsibility for its products and working towards preventing further injuries. Customers are urged to discontinue use of the affected seats and take advantage of the refund or replacement options provided by Steamist. The company’s dedication to resolving this issue promptly and transparently is commendable, and customers can trust that their safety remains Steamist’s top priority..
Steamist has recalled about 5,000 tilt-up bath & shower seats after dozens of reports of the seat breaking, including 4 reports of injuries. #Steamist #Recall #Shower #ShowerSeat #Bath – https://t.co/M0SQZkxDio
— Daily Hornet (@dailyhornetnews) January 26, 2024
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@dailyhornetnews said Steamist has recalled about 5,000 tilt-up bath & shower seats after dozens of reports of the seat breaking, including 4 reports of injuries. #Steamist #Recall #Shower #ShowerSeat #Bath
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