Steve Troxler : “Family Dollar fined for overcharging in Mecklenburg, Union”

1. Family Dollar stores in Mecklenburg County fined for overcharging
2. Family Dollar stores in Union County fined for overcharging.

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Several stores in North Carolina have recently been fined for price scanning errors, following random inspections conducted by the NC Department of Agriculture & Consumer Services. These inspections aimed to ensure accuracy between advertised prices and the prices scanned at checkout.

One of the stores that received a fine is the Family Dollar located at 4005 Sunset Road in Mecklenburg County. This particular store paid over $12,000 in penalties and still owes an additional $5,000. The initial inspection in October of 2023 revealed a 7% error rate based on seven overcharges in a 100-item lot. Subsequent inspections in November 2023, and in January, March, and May of this year, showed error rates ranging from 19.33% to 6.67% based on overcharges in a 300-item lot.

In Union County, the Family Dollar at 7907 Idlewild Road in Indian Trail also faced penalties for price scanning errors. The store paid over $23,000 in fines for eight failed inspections. The initial inspection in March 2023 identified an 18% error rate based on nine overcharges in a 50-item lot. Follow-up inspections from last year and from February and April of this year found error rates ranging from 8% to 3% based on overcharges in 300-item lots. In June, the store had a 6.33% error rate based on 19 overcharges in a 300-item lot and was assessed a $5,000 penalty.

Apart from these stores, other establishments in North Carolina that were fined for price scanning errors include:

• The Family Dollar at 2206 West Webb Ave., Burlington
• The Family Dollar at 1425 Waughtown St., Winston-Salem
• The Family Dollar at 550 MLK Blvd., Winston-Salem

• The Walgreens at 2912 Main St., Walkertown
• The Family Dollar at 1678 Ocean Hwy., Hertford
• The Dollar General at 4500 Lebelia Road, Vass
• The Target at 3001 Market Center Drive, Morrisville

Agriculture Commissioner Steve Troxler emphasised the importance of checking prices at the register to ensure they match the prices displayed on the shelves. He stated, “Overcharges cost consumers, so we remain vigilant in inspecting stores to save people money.”

If consumers encounter scanner errors while shopping, they can file a complaint by contacting the Standards Division at (984) 236-4750.

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Family Dollar stores Mecklenburg Union counties overcharging fines
Family Dollar stores Mecklenburg Union counties fined overcharging.