Holbrook Regional Emergency Communications Center to Assume Dispatch Services for Holliston Police and Fire Departments on Thursday, December 28th

The Holliston Police and Fire Departments will now be receiving dispatch services from the Holbrook Regional Emergency Communications Center (HRECC), starting on Thursday, December 28th. This change aims to enhance emergency response capabilities and improve coordination between the departments.

The decision to shift dispatch services to HRECC comes after careful consideration and evaluation of the current system. The Holliston Police Department believes that this transition will result in improved emergency services for the community, including faster response times and more efficient communication between emergency responders.

Benefits of the Transition

By leveraging the expertise and resources of HRECC, the Holliston Police and Fire Departments expect several key benefits:

1. Enhanced Emergency Response: The HRECC is equipped with advanced technology and highly trained personnel, enabling them to handle emergency calls and dispatch resources effectively. This transition is expected to improve the overall emergency response capabilities of the Holliston Police and Fire Departments.
2. Improved Coordination: With HRECC taking over dispatch services, there will be better coordination between the Holliston Police and Fire Departments. This collaboration will streamline communication channels and ensure a more synchronized response to emergencies.
3. Efficient Resource Allocation: The HRECC has a comprehensive understanding of regional emergency resources and can efficiently allocate them based on the specific needs of Holliston. This will help optimize resource utilization and improve emergency management in the town.
4. 24/7 Coverage: HRECC operates round the clock, providing uninterrupted dispatch services to the Holliston Police and Fire Departments. This will ensure that emergency calls are promptly answered and responded to at any time of the day.

Community Impact

The transition to HRECC for dispatch services is expected to have a positive impact on the Holliston community. Residents can look forward to:

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• Quicker Emergency Response: With improved coordination and streamlined communication, emergency responders will be able to reach the scene faster, potentially reducing the impact of emergencies and saving lives.
• Effective Emergency Management: The expertise and resources of HRECC will contribute to more effective emergency management in Holliston. This, in turn, will enhance the safety and well-being of the community.
• Increased Confidence: Knowing that emergency services are backed by a dedicated regional communications center will instill confidence in the residents of Holliston. They can trust that their calls for help will be answered promptly and efficiently.

The Holliston Police Department assures residents that all necessary measures have been taken to ensure a smooth transition. They have worked closely with the HRECC team to facilitate a seamless handover of dispatch services.

Starting from Thursday, December 28th, residents should call the same emergency numbers to report incidents. The only change is that their calls will now be handled by the Holbrook Regional Emergency Communications Center.

The Holliston Police and Fire Departments, along with the HRECC, are committed to providing the highest level of emergency services to the Holliston community. This transition to a centralized dispatch system is a crucial step towards achieving that goal.

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Holbrook Regional Emergency Communications Center to Assume Dispatch Services for Holliston Police and Fire Departments on Thursday, December 28th. pic.twitter.com/YacHTbTGEv

— Holliston Police (@HollistonPolice) December 27, 2023

Source

@HollistonPolice said Holbrook Regional Emergency Communications Center to Assume Dispatch Services for Holliston Police and Fire Departments on Thursday, December 28th.