Geoffrey Kitchen : Singapore Airlines Apologizes for Deadly Flight

Accident – Death – Obituary News : : 1. Singapore Airlines apology video
2. Passengers traumatic experience flight

Singapore Airlines’ CEO has issued a heartfelt apology to passengers following a deadly turbulence incident on Tuesday’s flight over the Indian Ocean. One British passenger tragically lost their life, with many others sustaining injuries as the plane made an emergency landing in Bangkok. Seven passengers remain hospitalized in serious condition, while those unharmed have safely reached Singapore on a relief flight. In a video message, CEO Goh Choon Phong expressed deep sorrow for the traumatic experience and extended condolences to the family of the deceased passenger, identified as 73-year-old Geoffrey Kitchen. The airline is working to support those affected by this tragic event.

Apology from Singapore Airlines CEO

Singapore Airlines’ chief executive, Goh Choon Phong, has issued a heartfelt video apology to the passengers aboard Tuesday’s flight that was hit by deadly turbulence over the Indian Ocean. The incident left one British passenger dead and several others injured as the plane made its way from London Heathrow to Singapore.

Details of the Incident

The flight, SQ321, encountered severe turbulence during its journey, causing chaos on board as passengers were thrown out of their seats and into the overhead lockers. The plane was forced to make an emergency landing in Bangkok, where seven of the 30 injured individuals remain in serious condition in hospital. Fortunately, those who were unharmed have since arrived safely in Singapore on a relief flight.

Condolences to the Family

In his video message, Mr Phong expressed his deepest sympathies to the family of the British passenger who tragically lost his life during the flight. The passenger, now identified as 73-year-old Geoffrey Kitchen, was travelling with his wife on what was supposed to be their final holiday together. The news of his passing has left the airline and its staff deeply saddened.

Words of Comfort

“We are very sorry for the traumatic experience that everyone on board SQ321 went through,” Mr Phong stated in the video. “It has resulted in one confirmed fatality and multiple injuries. On behalf of Singapore Airlines, I would like to express my deepest condolences to the family and loved ones of the deceased. Our thoughts are with them during this difficult time.”

In conclusion, the airline is working closely with authorities to investigate the cause of the turbulence and ensure the safety and well-being of its passengers going forward. The incident serves as a reminder of the unpredictable nature of air travel and the importance of adhering to safety protocols at all times.