Geoff Kitchen : Singapore Airlines CEO Apologizes for Flight Turbulence Tragedy: 1 Dead, 70 Injured

Accident – Death – Obituary News : : 1. Singapore Airlines CEO apology
2. Flight turbulence incident apology Singapore Airlines

Singapore Airlines CEO Goh Choon Phong issued a public apology for the severe turbulence that led to an emergency landing in Bangkok and the unfortunate death of a passenger on the London-Singapore flight. The incident occurred while the Boeing 777-300 ER aircraft was flying over Myanmar, resulting in injuries to many onboard. The victim, 73-year-old Geoff Kitchen from the UK, passed away from a suspected heart attack. The airline is providing assistance to passengers and crew, with some already back in Singapore and others still in Bangkok receiving medical treatment. This marks Singapore Airlines’ first fatal incident in 24 years.

Severe Turbulence on London-Singapore Flight Leads to Emergency Landing in Bangkok

Singapore Airlines CEO Goh Choon Phong issued a public apology on Wednesday to all passengers aboard the London-Singapore flight SQ321. The flight experienced extreme turbulence while flying over the Irrawaddy Basin in Myanmar, resulting in an emergency landing in Bangkok. The incident tragically led to the death of a passenger, identified as Geoff Kitchen, a 73-year-old man from the UK.

Details of the Incident

The Boeing 777-300 ER aircraft was carrying 211 passengers and 18 crew members when it encountered severe turbulence at an altitude of 37,000 feet. The sudden jolts caused panic among the passengers, with many sustaining injuries during the ordeal. Authorities at the Bangkok airport confirmed that Geoff Kitchen passed away due to a suspected heart attack.

Singapore Airlines’ Response

In a video statement shared on social media, CEO Goh Choon Phong expressed deep regret over the incident, offering condolences to the family and loved ones of the deceased passenger. He assured that the airline’s priority is to provide support and assistance to all affected individuals. A relief flight carrying passengers and crew members who were able to travel safely landed in Singapore, while those who were injured and required medical attention remained in Bangkok.

Assistance and Support

Phong emphasized that Singapore Airlines is fully cooperating with authorities in the investigation of the incident. The airline is committed to helping those affected by the traumatic experience and ensuring that necessary support is provided during this difficult time. The nationalities of the passengers onboard included individuals from Australia, Canada, Germany, India, Indonesia, Ireland, Israel, Malaysia, Myanmar, New Zealand, the Philippines, Singapore, South Korea, Spain, the UK, and the US.

First Fatal Incident in 24 Years

This tragic event marks Singapore Airlines’ first fatal incident in 24 years, highlighting the rarity of such occurrences in the airline’s history. The company is dedicated to learning from the incident and implementing measures to prevent similar incidents in the future.

As we reflect on this unfortunate event, our thoughts are with the passengers, crew members, and families affected by the turbulence on flight SQ321. Singapore Airlines remains committed to providing assistance and support to all individuals impacted by this incident.