Glo Subscribers May Soon be Unable to Call MTN Lines, Says NCC

It has been revealed that subscribers of Glo, Nigeria’s second-largest telecommunications company, may soon face restrictions when attempting to make calls to MTN lines. This development is due to the ongoing dispute between the two telecom giants over unpaid interconnect charges.

The Nigerian Communications Commission (NCC), the regulatory body for the country’s telecommunications industry, disclosed this information in a recent statement. The NCC expressed concern over the impasse between Glo and MTN, emphasizing the need for a prompt resolution to avoid inconveniences for subscribers.

The non-settlement of interconnect charges has been a long-standing issue between telecom operators in Nigeria. Interconnect charges are fees paid by one telecom operator to another for connecting and completing calls between their networks. These charges are intended to ensure fair compensation for the use of network infrastructure.

Glo, as the indebted party, owes MTN a significant sum of money in interconnect charges. The exact amount of the outstanding debt has not been disclosed, but it is believed to be substantial. The non-payment of these charges has prompted MTN to take action, including the possibility of barring Glo subscribers from making calls to MTN lines.

This potential restriction on calls between the two networks is a cause for concern, as it could affect millions of subscribers. Glo currently boasts a large customer base, and MTN is the largest telecommunications company in Nigeria. Consequently, any disruption in communication between these networks could have far-reaching consequences for individuals and businesses alike.

The NCC has called on both Glo and MTN to resolve the issue amicably in the best interest of their subscribers. The regulatory body has also expressed its willingness to mediate in the dispute to ensure a fair and equitable resolution.

Interconnect disputes are not uncommon in the telecommunications industry, both in Nigeria and globally. However, it is essential to resolve these issues swiftly to minimize the impact on consumers. The inability of Glo subscribers to call MTN lines could lead to frustration and inconvenience, as well as potential financial losses for businesses relying on uninterrupted communication.

Industry experts have urged Glo and MTN to explore alternative dispute resolution mechanisms, such as arbitration, to reach a mutually beneficial agreement. They emphasize the need for open dialogue and negotiation to avoid any negative consequences for subscribers.

In the meantime, subscribers of both Glo and MTN are advised to monitor the situation closely and seek alternative means of communication if necessary. This may include using alternative networks or exploring alternative communication channels, such as messaging apps and internet-based calling services.

The NCC has reassured subscribers that it will continue to monitor the situation closely and take necessary actions to protect their interests. The regulatory body remains committed to promoting fair competition and ensuring the provision of quality telecommunications services to all Nigerians.

In conclusion, the ongoing dispute between Glo and MTN over unpaid interconnect charges could potentially result in restrictions on calls between the two networks. The NCC has called for a swift resolution to avoid inconveniences for subscribers, highlighting the importance of open dialogue and negotiation. Subscribers are advised to stay informed and explore alternative means of communication if necessary.

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BREAKING: Glo subscribers to be barred from calling MTN lines — NCC

Globacom subscribers may be unable to make calls to MTN lines soon, due to the non-settlement of interconnect charges.https://t.co/50fipX0AdD

— Punch Newspapers (@MobilePunch) January 8, 2024

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@MobilePunch said BREAKING: Glo subscribers to be barred from calling MTN lines — NCC Globacom subscribers may be unable to make calls to MTN lines soon, due to the non-settlement of interconnect charges. punchng.com/breaking-glo-s…

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